26 April, 2018
Salesforce
Learn from the experiences of LavaBox customers who have successfully implemented Salesforce CRM into their business. They’ll share challenges they faced, lessons they learned and commercial outcomes they experienced.
The panel includes:
Steve Boyd (Deadly Ponies - Retail)
David Howden (Umbrellar - IT Cloud Services)
Samel Cavanagh (OnePartner - Financial Services)
05 February, 2016
SalesforceIt's easy for a CRM to become an expensive cloud-rolodex. CRM systems only deliver on their transformational potential when everyone from CEO to the sales floor are actually using the system in the right way. Below are the keys to getting everyone on the CRM bus from the outset:
More01 September, 2015
SalesforceThink about everything that happens to your customer over their lifecycle with your company. The customer journey from first touch point through to brand advocate is a chasm of complexity covering...
More06 May, 2016
SalesforceYou need a document signed. Maybe it's a contract. A disclosure statement. It could be anything. You attach it to an email and send it to your client. Your client prints it out and completes it. They sign it, scan it, attach it to an email and send it back. You print it and give it to your admin team. They double enter the data back into your system and file it. What a horrendous waste of time.
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